Tag: Communication Skills

Rediscovering Respect: How One Small Virtue Can Change Everything

‘Respect’ is Robert L. Dilenschneider’s forthcoming new book. Photo: Barnes & Noble

Book Review: Respect – How to Change the World One Interaction at a Time

By Robert L. Dilenschneider
Release Date: October 28 — Available now for pre-order

🕊️ Why Respect Still Matters

In a world where online outrage spreads faster than kindness and conversations often turn into confrontations, the idea of respect can feel almost old-fashioned. Yet, what if rediscovering this simple value could be the key to improving how we live, work, and connect?

That’s the premise behind Robert L. Dilenschneider’s new book, Respect: How to Change the World One Interaction at a Time. A veteran public relations expert and thoughtful observer of human behavior, Dilenschneider explores how showing respect in our tone, actions, and choices can reshape not just our relationships, but the culture around us.

📘 What’s Inside

Chapter 1: A Call for Respectfulness
Chapter 2: Is Respectfulness Truly Possible in the Age of Retribution?
Chapter 3: What’s In It For Me?
Chapter 4: Start with Self-Respect
Chapter 5: The Top Five Qualities of Respectfulness
Chapter 6: Respectfulness at Work
Chapter 7: Respectfulness in Family and Personal Relationships
Chapter 8: Respectfulness in Civic Institutions
Chapter 9: Transforming Society

🌟 Highlights

  • Chapter 3: Offers tips on what to do when disrespect turns into bullying, and explores how respectfulness can lead to improved relationships, stronger professional connections, and a less stressful daily life.
  • Chapter 5: Explains that respect is more than politeness or manners, it’s about recognizing people as individuals with their own unique identities.

💬 Why It Matters

The tone throughout the book is conversational and grounded, yet deeply reflective. Dilenschneider urges readers to see respect not as a surface-level courtesy but as a transformative social force. Each chapter ends with a “Think About It” section inviting readers to pause, reflect, and apply the ideas to their own lives.

By combining practical wisdom and moral clarity, the book moves beyond abstract principles to offer real-world ways to practice respect daily. Whether in the office, at home, or within our communities, Dilenschneider shows how small gestures of empathy can ripple outward to build trust, cooperation, and understanding.

Ultimately, Respect is an essential guide for anyone seeking to improve communication, leadership, and human connection. In an age of division and incivility, this book serves as both a call to action and a blueprint for a more compassionate world.

Perfect for managers, executives, entrepreneurs, and community leaders, this book reminds us:

“Far from outdated, respectfulness is a vital part of the foundation of a well-functioning society and a fulfilling life. We would do well to cultivate it, and this book will show you how—and why.”

Rating: 4 out of 5.

👤 About the Author

Robert L. Dilenschneider founded The Dilenschneider Group in 1991 after serving as President and CEO of Hill and Knowlton, Inc. He has counseled major corporations, trade associations, and educational institutions, helping clients navigate complex communications challenges.

He is the author of numerous books, including Power and Influence, A Briefing for Leaders, On Power, The Critical 14 Years of Your Professional Life, and 50 Plus! Critical Career Decisions for the Rest of Your Life. His most recent work before Respect was Character and Respect.

💭 Let’s Talk

Do you think respect is becoming a lost art — or are we just redefining what it means?
How do you practice respect in your everyday interactions, especially in challenging situations?

Share your thoughts in the comments. I’d love to hear how you’re keeping respect alive in your corner of the world.

*Thank you to Fauzia Burke/FSB Associates for my gifted Advanced Reader Copy for review consideration. I haven’t been compensated for this review and all views and opinions expressed are my own.

Mastering Conflict: A Deep Dive into Robert Moment’s ‘Conflict Resolution Skills’

‘Conflict Resolution Skills’ is Robert Moment’s new book.

Robert Moment is an ICF Certified Leadership, Executive, Emotional Intelligence, and Peak Performance Coach with over 15 years of experience in coaching and more than 20 years in Fortune 500 corporate roles. He specializes in building high-performing teams and unlocking the potential of leaders. Recognized as a Top LinkedIn Voice in Leadership Development, Robert is dedicated to empowering professionals to excel in their careers and transform their workplaces. His new book “Conflict Resolution Skills: The Proven System for Building Confidence, Communicating Effectively and Resolving Workplace Conflicts with Ease,” he provides a comprehensive guide to turning conflict into a powerful catalyst for growth and innovation. (Amazon, 2024)

“Conflict Resolution Skills” – Drawing on over 15 years of coaching experience and 20-plus years of Fortune 500 work experience, Robert Moment shares strategies that have helped countless teams transform disagreements into opportunities for collaboration and success.

This book is packed with practical tools and techniques that will empower you to:

  • Approach Conflict with Confidence and Grace: Develop the mindset needed to tackle conflicts head-on.
  • Communicate Clearly and Effectively: Master the art of communication, even in the most challenging situations.
  • Build Trust and Foster Empathy: Learn techniques to create understanding and mutual respect among team members.
  • Navigate Difficult Conversations: Discover strategies for de-escalating conflicts, managing emotions, and finding win-win solutions.
  • Enhance Your Leadership Skills: Become a catalyst for positive change and create a harmonious, productive work environment.

Whether you are a manager, employee, or leader striving to improve your interpersonal skills, this book will equip you with the knowledge and confidence to resolve conflicts and drive positive change in your organization. Transform your approach to conflict and unlock the potential within your team. Order your copy today and start your journey towards a more harmonious and productive work environment.

Review:

This book is an invaluable resource for anyone navigating the complexities of workplace dynamics. In this useful guide, Moment organizes conflict resolution into accessible strategies, making it suitable for both newcomers and seasoned professionals.

He begins by defining conflict as what happens “when individuals possess differing needs, goals, or values, leading to disagreements that can either be personal or systemic within an organization.” Along with that, he explains the various types of conflict and the role that emotions play in it. The book is well organized, featuring clear explanations of core concepts and real-world examples that illustrate each point. The focus is on the importance of building confidence and effective communication, highlighting how these skills are crucial in diffusing tense situations. His step-by-step approach provides readers with actionable techniques, such as active listening and empathetic engagement, which can be immediately applied.

Chapters include:
Introduction
Chapter 1 The Foundation of Conflict Resolution
Chapter 2 Effective Communication Skills for Conflict Resolution
Chapter 3 Understanding Emotions in Conflict Management
Chapter 4 Different Communication Styles and Conflict
Chapter 5 Mastering Leadership Styles for Effective Conflict Resolution
Chapter 6 Conflict Negotiation Strategies for Win-Win Outcomes
Chapter 7 Conflict Resolution Skills: Top 20 Skills Managers Need to Resolve Conflict in the Workplace with Ease
Chapter 8 Mediation Skills for Resolving Conflict
Chapter 9 Resolving Workplace Conflicts: Common Scenarios and Solutions
Chapter 10 Conflict Resolution and Organizational Culture
Chapter 11 Legal and Ethical Considerations in Conflict Resolution
Chapter 12 Self Care and Resilience in Conflict Resolution
Chapter 13 Applying Conflict Resolution Skills Beyond the Workplace
Chapter 14 The Conflict Transformer: 30 Expert Tips to Turn Workplace Challenges into Opportunities
Chapter 15 R.E.S.O.L.V.E™ Your Workplace Conflicts: A Coaching Exercise
Conclusion

Highlights:

Chapter 3: explains the importance of emotional intelligence, especially in yourself because once you acknowledge and understand your own feelings, you can begin to efficiently deal with conflict. Self awareness is key. “Emotions can act like unpredictable waves, crashing down unexpectedly or quietly bubbling beneath the surface, complicating even the simplest interactions.”

Chapter 13: emphasizes how knowing how to deal conflict can be useful outside the workplace, including in the community and in personal relationships. “Effective conflict resolution is not just about finding a quick fix; it can significantly strengthen relationships, enhance mutual understanding, and promote a sense of harmony.”

Each chapter ends with Coaching Questions which further enhance the learning experience. It is an easy read with language that is clear and concise. What I especially liked is the combination of theoretical insights with practical applications, empowering readers to not only resolve conflicts but also foster a more collaborative work environment.

Overall, “Conflict Resolution Skills” is an essential read for anyone seeking to enhance their interpersonal skills. It’s not just about resolving disputes; it’s about cultivating a mindset that promotes understanding and cooperation in the workplace. Though highly recommended for managers, team leaders, and employees seeking to improve their conflict management abilities and create a more positive and productive workplace, anyone outside the work environment can benefit from the practical material.

*The author was contacted for an honest review of this book. The views and opinions expressed here belong solely to her.

Rating: 4 out of 5.

Mastering Conversations: A Review of ‘The Art of How to Talk to Anyone’

Discover how to unlock the power of effective communication with the new book by Harmony Hart. Photo: Amazon

“The Art of How to Talk to Anyone” by Harmony Hart is a concise and insightful guide to mastering the art of conversation. Hart blends practical advice with psychological insights, making this book a valuable resource for anyone looking to improve their communication skills.

It begins by emphasizing the importance of listening and understanding others, setting a foundation for effective communication. From there, it moves on to techniques for initiating conversations, keeping them flowing smoothly, and gracefully exiting when necessary. Hart’s approach is straightforward, offering valuable tips that can be applied in various social and professional settings.

Chapters include:
Understand the Basics of Conversation
Essential Social Skills for Everyone
Strategies for Building Rapport
Overcome Common Social Challenges
The Introvert’s Path to Social Confidence
Cultivate Personal Relationships
Cultural Sensitivity and Global Communication
Enhance Communication for Career Advancement
Navigate Digital Communication
Become a Lifelong Communicator

Highlights:
4. Overcome Common Social Challenges
Conquer Imposter Syndrome in Social Situations – stresses the importance of overcoming doubts about your abilities and accomplishments. “This self doubt can create a barrier to forming genuine connections, as you might hold back from engaging fully or authentically with others.”

5.The Introvert’s Path to Social Confidence
Set Healthy Social Boundaries – the importance of setting boundaries to give yourself time to recharge and refocus. “…remember that your boundaries are not barriers but bridges to more authentic and enjoyable connections.”

What I like most is its main focus is on developing empathy and the importance of authenticity. Hart encourages readers to genuinely connect with others by showing interest and empathy, rather than focusing solely on themselves. This approach not only enhances one’s ability to converse but also fosters meaningful relationships.

Overall, “The Art of How to Talk to Anyone” stands out for its practicality and accessibility. Whether you’re an introvert seeking to feel more comfortable in social situations or an extrovert looking to refine your conversational skills, this book offers valuable insights that can help you navigate conversations with confidence and finesse.

*The author was contacted for an honest review of this book. The views and opinions expressed here belong solely to her.

Rating: 5 out of 5.

New book release: ‘Mindful Communication’ by Asher Blythe

“Mindful Communication: Mastering Personal and Professional Interactions: A Guide to Promoting Openness and Understanding with Mindfulness Techniques” by Asher Blythe. Photo: Amazon

Today’s new book release is about communication. Mindfulness is a type of meditation in which you intensely focus on what you are sensing and feeling in the moment without interpretation or judgement. When applied to communication, it means talking less and listening more and focusing on connecting with others, among other skills. If you would like to learn more about this topic, consider “Mindful Communication: Mastering Personal and Professional Interactions: A Guide to Promoting Openness and Understanding with Mindfulness Techniques” by Asher Blythe.

Asher Blythe is a passionate writer dedicated to exploring meaningful themes in personal development, mindfulness, and work-life balance. His focus is on providing actionable insights and practical advice to empower readers to lead more fulfilling, balanced lives. He believes in combining research-driven information with accessible writing to ensure complex concepts are comprehensible to all. He is also a firm believer that books can act as catalysts for personal growth and transformation and he is committed to providing thoughtful, impactful content. When he is not writing, he enjoys reading, exploring nature, and pursuing continuous learning. Join him on this journey towards personal growth and transformation. His new book is “Mindful Communication: Mastering Personal and Professional Interactions: A Guide to Promoting Openness and Understanding with Mindfulness Techniques” focuses on applying mindfulness to communication. (Asher Blythe, 2023)

“Mindful Communication” – This guide explores mindful communication and provides practical applications for improved skills in personal and professional interactions. Topics include mindful listening, speech, non-verbal cues, overcoming barriers, and the long-term benefits of incorporating mindfulness.

Sponsored Post

Book review: ‘Communicate with Courage’ by Michelle D. Gladieux

‘Communicate with Courage’ is the new book by communication coach Michelle D. Gladieux. Photo: Amazon

Michelle Gladieux is an author and President of Gladieux Consulting, a Midwest-based team known for top-notch design and presentation of seminars in communication and leadership topics around the U.S. She provides executive coaching and facilitates strategic planning for clients in diverse industries, in governments, at non-profits, and in academia. She has 18 years of collegiate teaching experience at three universities in her home state of Indiana, accepting her first adjunct faculty position at age 23. She has worked as a Human Resources and Training Director in the cold storage, robotics, and construction industries and enjoys visiting conferences as a keynote speaker and workshop presenter. In her new book “Communicate with Courage: Taking Risks to Overcome the Four Hidden Challenges,” she teaches readers how to become fearless and peerless communicators by confronting the psychological blocks holding them back. (Michelle Gladieux, 2023)

“Communicate with Courage” – Being a good communicator is one of the best ways to make a difference in the world, but it takes courage to open up to others and invite others to open up to you. In the Preface, Michelle D. Gladieux explains that the purpose of the book is to help with communication skills not only in the workplace, but in daily interactions with family in friends right now and in the future. As a lifelong communication coach, she has discovered four obstacles that can keep you from becoming the best communicator you can be 1) Hiding—Fear of exposing your supposed weaknesses, 2) Defining—Putting too much stock into assumptions and being quick to judge, 3) Rationalizing—Using “being realistic” to shield yourself from taking chances, engaging in conflict, or doing other  but potentially rewarding actions, and 4) Settling—Stopping at “good enough” instead of aiming for something better in your interactions. Overcoming these challenges requires taking risks—to reveal yourself, question your beliefs, take a leap of faith, or move out of your comfort zone. This book is divided into ten chapters, including one for each of these hidden challenges as well as Risks Not Worth Taking, and The Most Important Conversations to Have. Each chapter includes a real-world practice called a Pro Move and an exercise, both designed to help you overcome hang-ups and take more joy in communicating.

Being an effective communicator is an important skill yet one of the hardest to improve. It requires knowing your strengths and weaknesses, constant practice, and most of all, a genuine desire to grow. According to the author, becoming a brave communicator is “achieved by looking at potential payoffs rather than focusing on what can go wrong, and pushing past mediocre.” This is a small and easy to read book, mostly because the language is simple and down to earth. With the suggested Pro Moves and exercises, readers can practice their communication skills and put them to work in their lives. The subject matter makes this a reference guide worth circling back to re-read portions that might need refreshing over time. Highlights include Chapter 8 Risks Not Worth Taking where even though she encourages taking risks, she emphasizes that you should not risk your sanity by “engaging with manipulative or unethical people” and Chapter 7 Hidden Challenge #4: Settling for ‘Good Enough’ where she states the importance of outsmarting the urge to settle; in this case, raising your hand and letting people know what you have to say, diplomatically of course – voicing your opinion and experiences. “Communicate with Courage” is an effective guide to improving communications skills to become a braver and more effective communicator. It is recommended for readers who enjoy books on business management and personal enrichment focusing on communication and social skills.

“…there’s something waiting on the other side of courageous risk-taking for you, something good, illuminating, and life-giving. Whatever it is, it won’t come fully into view until you deviate from the safe route as a communicator.”

*The author received a copy of this book for an honest review. The views and opinions expressed here belong solely to her.

Rating: 4 out of 5.